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Privacy Policy

This Privacy Policy outlines how CityTaxis.in ("we," "us," or "our") collects, uses, and protects the information we gather from our users ("you" or "your") through our website, mobile application, and other digital platforms. Your privacy is of the utmost importance to us, and we are committed to ensuring the confidentiality and security of your personal information.

1. Information Collection

We collect information from you when you register on our site, place a booking, subscribe to our newsletter, respond to a survey or fill out a form. The types of personal information collected at these pages include, but are not limited to:

- Name
- Contact information, including phone number and email address
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys and/or offers

**2. Use of Information**

The information we collect from you may be used in one of the following ways:

- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
- To administer a contest, promotion, survey, or other site feature
- To send periodic emails

**Phone Number Usage**

We specifically collect your phone number to:

- Contact you regarding bookings you have made with us
- Send information and updates pertaining to your booking
- Send you occasional company news, updates, related product or service information, etc.
- Initiate marketing campaigns that we believe may be of interest to you

3. Information Protection

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include data encryption, secure servers, and restricted access to your personal information by authorized personnel only.

4. Information Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

6. Consent

By using our site, you consent to our website's privacy policy.

7. Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date above. Policy changes will apply only to information collected after the date of the change.

8. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

CityTaxis, 4D, Bokaro Steel City, Jharkhand

[email protected]

9798642711

Your privacy is critically important to us. At CityTaxis.in, we have a few fundamental principles that we follow to ensure the secure handling of your personal information.

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